How to use your loyalty program
Short how-tos for everyday jobs, and a full tour of every section of the Khetta Rewards app. Search for what you need, or pick a guide below.
Quick guides
The jobs people do every day. Each one takes a few steps.
01Scan a customer and add stampsThe everyday job at the counter. Scan the card, add a stamp, confirm.
02Redeem a rewardGive a customer the reward they have earned and deduct it from their card.
03Send a push messageSend a free notification to all customers or to a group, now or at a scheduled time.
04Get customers their cardThe ways a customer can sign up and add your card to their phone.
05Add a cashierGive a team member their own login for the Scanner App.
06Find a customerLook up a customer when their card will not scan, or to check their history.
07Add or import customersAdd one customer by hand, or bring in a whole list from a spreadsheet.
08Set up a birthday messageSend each customer a birthday message automatically.
09Check how the program is doingWhere to look to see visits, new customers and revenue from loyalty.
Explore the guide
Start here
What the program is, who uses what, and the words you will see.
Scanner App
For cashiers. Log in, scan cards, add stamps and redeem rewards.
App tour
Every section of the Dashboard, and what you do with it.
- The Dashboard at a glance
- Dashboard
- Cards
- Creating a card
- Card types
- Promotions
- Birthday bonus
- Customers
- Customer filters and segments
- RFM segments
- Feedback
- Mailings and push messages
- Push automation
- Custom auto-push
- Richie AI
- Automations
- Locations and geo-push
- Managers
- Settings
- Personal settings
- Integrations and API
- Services
- White label
- About us
- Webhooks
- RFM settings
- Notifications settings
- Your plan
For your customers
Steps you can share with customers: install the card, restore it, share it.
Help
Fixes for common problems, and how to reach Khetta.