HomeQuick guides
Find a customer
Look up a customer when their card will not scan, or to check their history.
At the counter (Scanner App)#
When a card will not scan, or the customer forgot their phone:
- Open the Scanner App home screen.
- Tap Search customers.
- Search for the customer, for example by name or phone number.
- Tap the right customer to open their card and continue as normal.
In the Dashboard#
- Open Customers in the left-hand menu.
- Use the table to browse, or use My Filters and My Segments to narrow the list. See Customer filters and segments.
- Click a customer's name to open their profile.
A customer's profile shows their details, the cards they have, their install and referral links, and their transactions.