Send a push message

A push message appears on your customers' lock screens and on the back of their card. It is free, so you can use it as often as it makes sense for your business.

Where: Dashboard, Mailings in the left-hand menu, then the Send push tab.

Send to everyone#

1. Open Mailings and click Send push.
2. In Card, choose the card the customers hold. If you have several programs, each has its own list of customers.
3. Leave For all customers selected.
4. Type your message. You can add emojis with the smiley button.
5. The preview on the right shows how it will look on a phone. The line under the options tells you how many customers will receive it.
6. Click Send, check the summary, and click Send again to confirm.

The message is added to the History list on the same page.

Send at a later time#

Tick Schedule before you send. A date and time picker appears. Choose when it should go out, then send as usual. It will wait in History until then.

Send to a group only#

1. Choose Selected segment instead of For all customers.
2. Pick a condition, an operator and a number. For example: Number of stamps equals 7 reaches everyone who is one stamp away from a free reward on an 8-stamp card.
3. The page shows how many customers match. Check that it looks right.
4. Write your message and send.

For ideas on what to send, see Push messages.

Before you send#

• Keep it short. One line and one clear action works best.
• Messages go out within seconds, but the phone decides exactly when to show them.
• Google Wallet cards do not show pop-up notifications. Those customers can still see the message in the Latest updates field on their card.