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What is Khetta Rewards
A short introduction to the digital loyalty program, how it works for you and for your customers.
Khetta Rewards is a digital loyalty program for your business. Your customers get a loyalty card on their phone, you scan it at the counter, and the card updates by itself. There are no plastic cards to print, nothing to hand out and nothing for the customer to download from an app store.
How it works in four steps#
- You create a card. You pick a card type (stamps, cashback, discount and so on), add your logo and colors, and set the reward.
- Your customer gets the card. They scan a QR code or open a link, enter their details, and add the card to Apple Wallet, Google Wallet or their home screen.
- You scan the card at the counter. The cashier opens the Scanner App on a phone or tablet, scans the customer's card and adds a stamp, points or a purchase.
- The card updates and you stay in touch. The customer sees the new balance on their phone. You can send them messages, birthday wishes and reminders, and see everything in your dashboard.
What you get#
- Digital cards that live in the customer's wallet and work on iPhone and Android.
- A Scanner App for cashiers. It runs in the browser, so any phone or tablet works as a scanner.
- Customer records. Every customer who installs your card is saved with their details and history.
- Free push messages. Send a message to every customer, or only to a group, and it appears on their lock screen.
- Automatic messages for birthdays, feedback requests and "come back soon" reminders.
- Reports that show visits, revenue from loyalty customers and how many people come back.
Where to start#
If you have a few minutes, the Quick guides are the fastest way in. Each one covers a single job in a few steps: scanning a customer, sending a message, adding a cashier.
If you want to understand the whole system, read the App tour. It goes through every section of the left-hand menu and explains what it is for.
Where you log in#
- Dashboard (owners): reward.khetta.com
- Scanner App (cashiers): reward.khetta.com/scanner-app
Not sure which one you need? Read Who does what.