Card types
The eight card types, when to use each and what the customer sees.
You can run up to eight types of loyalty card. Pick the one that matches how your customers buy.
Which one should I use?#
| If you want to... | Use | Example |
|---|---|---|
| Reward repeat visits with a free item | Stamp | Buy 8 coffees, get the 9th free |
| Give points that turn into rewards | Reward | Collect points, choose a reward |
| Recognise members and check their status | Membership | Club member, VIP |
| Give a better price as customers spend more | Discount | 5% off after BHD 50, 10% after BHD 200 |
| Return part of spend as balance | Cashback | Earn 3% back on every purchase |
| Give a one-time offer to attract new customers | Coupon | 10% off your first visit |
| Sell prepaid bundles | Multipass | A pack of 10 car washes |
| Sell or give a prepaid balance | Gift (called Certificate in the app) | A BHD 20 gift card |
Stamp#
Customers collect stamps and earn a reward at a set number. You choose the number of stamps, the stamp icons and the reward. You can give rewards at several levels, set stamp expiry, and give welcome and birthday stamps. This is the most common card for cafes, salons and shops.
At the counter: Stamp cards in the Scanner App.
Reward#
A reward card is built around earning points towards rewards. Customers see their progress and what they can claim.
Membership#
Shows that the customer is a member, with their status. Useful for clubs and subscriptions, because the cashier sees at once whether the membership is valid.
At the counter: Membership cards.
Discount#
The customer's discount level grows as their total spend grows. You define the levels. The card shows the current level, so the cashier knows what discount to apply.
At the counter: Discount cards.
Cashback#
A percentage of each purchase goes back to the customer as balance. You define levels with a name, the spend needed to reach them and the percentage for each. Customers move up as they spend more.
At the counter: Cashback cards.
Coupon#
A one-time offer. Once redeemed, the coupon can turn into another card, such as your stamp card, so the first visit brings the customer into your loyalty program. Choose the card it turns into in the Linked card template setting.
At the counter: Coupon cards.
Multipass#
A prepaid bundle of visits or points. The customer has paid for a number of uses in advance, and each use takes one off.
At the counter: Multipass cards.
Gift#
A prepaid balance, like a digital gift voucher. The customer spends it over one or more visits.
At the counter: Gift cards.